General Questions

Dr.BMA is a HIPPA-compliant, secure and user-friendly telehealth platform that provides multiple services for physicians. We offer our physicians an integrated calendar management, video and chat portal, online scheduling for new and existing patients, and advertising in our physician directory.

Dr. BMA increases your productivity, lowers your care delivery costs and builds your practice. Billing optimization ensures you are maximizing reimbursement for every patient encounter. Additionally, your quality of care will improve as you move from episodic care to a continuum of care by increasing patient ease of access. You get paid for the additional care provided to your patients.

Patient records should be maintained within the your existing medical record system. Online Video and voice recordings, chat, texts and notes for Dr. BMA appointments will be stored in Dr. BMA, available to the physician and the patient.

YES. All video consultations, live chats, and telephone consults (pertaining to medical inquiries) will be recorded and stored in a secure and HIPAA-compliant environment.

If you are unsatisfied with our services you can cancel at any time. Simply go to the Account Settings page in your dashboard, click on the Deactivate button and follow the prompts.

Physicians can consult current patients and new patients.

Physicians can accept future appointment requests and real time requests when they’re available. You control your online availability for on demand access.

You must agree to the Dr. BMA Terms of Use Agreement in order to use the platform. There are no termination fees with the agreement. The agreement period is twelve (12) months, and is renewable annually, unless canceled by you.

Yes. The solution is HIPAA-compliant and has additional security factors to protect you and your patients’ information.

No. Physicians are not employees of Dr.BMA. Most malpractice policies cover telemedicine and is easily added to those that do not. We recommend you confirm your malpractice policy covers telemedicine.